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Voted 2024 Best Management Company in Big Bear

Expert Property Management in Big Bear Lake

Maximizing Your Investment with Big Bear Cool Cabins

With a legacy spanning over 25 years, Big Bear Cool Cabins has established itself as the premier partner for property owners looking to maximize their return on investment. But we're not just any property management company; we're a dedicated team of professionals who are deeply committed to making your investment property flourish. Since our inception in 1998, we've been honing our expertise, perfecting our services, and building a reputation for excellence that sets us apart in the industry.

Our longevity in the business isn't just a testament to our staying power; it's proof of our consistent delivery of high-quality service and exceptional financial returns for our property owners. When you partner with Big Bear Cool Cabins, you're not just getting a service provider—you're gaining a partner who shares your goals and is invested in your success. We understand the intricacies of the vacation rental market, especially in the unique community of Big Bear, and we leverage this knowledge to ensure that your property is positioned for maximum profitability. So, when we say we're committed to maximizing your ROI, we mean it in every sense of the word.

Why Partner with Big Bear Cool Cabins?

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24/7 Availability for Peace of Mind

Imagine a scenario where a guest encounters an emergency in the middle of the night. Who would they call? With Big Bear Cool Cabins, you don't have to worry. We offer around-the-clock service, ensuring that both you and your guests have someone to turn to, no matter the hour. Our after-hours emergency number and vital information posted in all rentals guarantee prompt and professional assistance.

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Exceptional Guest Services

The guest experience starts long before they set foot in your property and continues until they've returned home and are considering their next vacation. We manage every touchpoint, from the initial inquiry to the final check-out, ensuring that your guests are satisfied and your property is well-maintained. This includes smooth online booking, reliable repair services, and premium concierge assistance.

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Local Marketing Mastery

Big Bear is a community with its own unique attractions and events. We leverage this local knowledge to market your property effectively. Whether it's a local festival, a holiday season, or a sporting event, we know how to position your property to attract bookings. Our established base of returning guests and referrals further amplifies our marketing effectiveness.

Digital Marketing for Maximum Visibility

In today's digital age, an online presence is not optional; it's essential. We excel in digital marketing strategies, including SEO and SEM, to ensure your property is easily discoverable by potential guests. Our partnerships with major booking platforms like Airbnb, VRBO, and Expedia further extend the reach of your property.

Transparency and Communication

We believe that you should never be in the dark about your own property. Our detailed monthly accounting reports provide a comprehensive view of your property's performance. From revenues to repairs, everything is documented. Plus, our online portal allows you to access this information anytime, anywhere.
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Safety and Community Advocacy

Your property is more than just a building; it's a valuable asset that deserves to be protected. We serve as the consistent "eyes and ears" for your home, preventing potential issues before they become problems. Our active participation in community organizations and events also means that we're advocating for a better Big Bear for everyone.

Your Time, Your Freedom

Property management involves myriad tasks that can consume your time and energy. Why not leave it to the experts? With Big Bear Cool Cabins, you can relax and enjoy your vacation home whenever you choose to visit, knowing that everything else is taken care of.

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Financial Benefits You'll Love

What's the bottom line? It's about making your investment work for you. Our professional marketing strategies, combined with our commitment to guest satisfaction, result in high levels of guest loyalty. This translates into repeat bookings, longer stays, and, ultimately, a better return on your investment.

Additional Perks

  • No charge for guest supplies
  • Direct deposit for owners
  • Custom house guides
  • Quarterly newsletters
  • Amazing staff
  • Proactive property inspections

Here's why partnering with us is the ideal choice:

Seamless Reservations

Our booking system is designed for guest convenience. Regardless of their chosen mode - be it in-person, over the phone, or online - we offer a secure and professional environment. Our clear rental and refund policies accompanied by detailed confirmation emails make the process simple for our guests.

Meticulous Housekeeping & Inspections

Our team of trained housekeepers ensures that your property aligns with the highest hospitality industry standards. With dedicated inspectors reviewing properties pre and post-stay, we guarantee consistent quality and upkeep.

Efficient Maintenance

Our in-house maintenance team promptly addresses issues, offering after-hours emergency services. For more specialized tasks, we collaborate with a network of reliable, licensed vendors who ensure top-tier service, even on holidays.

Local Ties and Advocacy

At Big Bear Cool Cabins, the interests of homeowners are always at the forefront of our actions. We actively champion the preservation of our pristine lake and trails. Our involvement extends to affiliations with the Chamber, Visitor Bureau, CPRPro, and other pivotal tourism-related organizations. Additionally, our dedication is evident as we consistently sponsor and contribute to local events that bolster tourism. Our affiliation with the Vacation Rental Managers Association (VRMA) ensures that booking with us is smooth and secure. This association is recognized for its members' commitment to top-tier hospitality, unwavering professionalism, and industry superiority.

Good Neighbor Policy

Our guests are informed about neighborhood rules and local regulations. We prioritize renting to families and responsible adult groups, ensuring that the local community's peace remains undisturbed.

See What Our Homeowners Are Saying

Homeowner Testimonials

  Big Bear Cool Cabins has earned our trust and confidence by managing our Lakefront home with very successful results.  We would highly recommend the Cool Cabins rental program - Alpine Lakefront Homeowner

Ready to Partner with Big Bear Cool Cabins?

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